Frequently Asked Questions

What is Locations Reel?

Locations Reel is an online platform where users turn to when they are looking to hire a venue or location for either an event, a film or a photographic shoot. Our aim is to make our service valuable to our users, and we do this by saving them both time and money. We have designed a bespoke, powerful and advanced search engine that makes finding and booking the perfect location as easy as it’s ever been. We have made it possible for our users to contact our venues directly, and automated any other processes that would typically be more time consuming when using a traditional agency.

Why hire a venue using Locations Reel?

We understand how daunting it can be to find the perfect venue for your event – there are so many out there! By compiling the best and the most unexpected venues, you are guaranteed to find what you are looking for, without having to resort to Google. Our search is dynamic and location sensitive, and it will only show you what you want to see, cutting right through the noise. When you do decide enquire, you can speak with the venue manager directly and finalise all the details without having to go through a third party (often a trap for information to get lost!).

How much does it cost?

Nothing. Locations Reel offers a free service, so you don’t have to pay any fees. The only thing that you actually have to pay is the hire cost (and any other extras) agreed with the Event Hosts, directly to them! Please remember that the hire costs shown on our platform for each space are an estimate only, and this has to be finalised with the venue managers once you enquire.

What do you mean by ‘space’ and ‘venue’?

A space is a room that is available for hire within a venue. Some venues will have various spaces that can be hired separately for events, depending on what the guests are looking for. If you need more than one space, such as a reception area or a foyer, speak with the venue manager and they should be able to add this in to the hire.

How do I make a booking?

Once you have found a venue that you like, you can simply e-mail or call the venue manager directly using the contact details on the listings. If you cannot decide between two or more venues, you can always add them to a wishlist, and save it for later, or share it with a colleague. You can then enquire to all of them once you have made a decision. We always advise that you arrange viewings with the venue, and discuss the event further, before you book directly with the venue manager.

Can I use Locations Reel from any device?

Yes. We have designed our platform to be completely responsive, so that you can browse through and send enquiries through your phone, tablet and desktop. We are also designing an app very soon, which will be handy for our regular users and eventprofs.

What do the ratings on the venues tell me?

We encourage our users to rate our venues after they have engaged with them through Locations Reel. We ask them to consider the following: response time, quality of response, friendliness and customer service, venue quality, and overall experience. The rating system is a great guideline for someone who has never heard of the venue before, and wants a hint on what to expect. Just remember that the ratings are based on personal experiences and may not always apply.

Who do I turn to if I want to cancel my booking/want a refund?

Locations Reel is your gateway into finding venues and spaces for your event. We do not actually deal with payments and deposits for your event booking. If for some reason you want to cancel or request a refund, you must do so with the venue manager directly. Make sure you always know what their policies are like before you set anything in stone.

What is Locations Reel?

Locations Reel has been built and designed with the ‘new-age’ venue managers in mind. We offer a great tool that you can use not only to receive enquiries instantly, but to also keep on top of and manage them, all in one place. We encourage our Users to communicate with you directly, so the whole process becomes much quicker and less confusing.

Why list with Locations Reel?

We have created a platform which is simple to use and seamless all throughout, which means that more users will find their way to your spaces, resulting in an increase in enquiries and bookings. Locations Reel is also a great place for you to unlock extra revenue from previously untouched spaces, or ones which experience a lot of down time.

How much does it cost?

It’s completely free to list your spaces on our platform, so you can list as many as you like. Also, if a User books your venue, we won’t charge you a commission either.

How do you make your money, then?

Our income comes from all the filming and photographic bookings, to which we charge a small commission. We feel that all three industries (events, filming and photography) come hand in hand when it comes to booking locations, and most venues double up for other types of enquiries. Not charging a commission fee for event bookings puts us in a great position of strength, helping us build important ties with our clients and customers.

Can I list my venue as a filming or photographic location?

Of course you can. All you need to do is get in touch with us, and tell us about your space. From there, we will have to check if your venue is appropriate for filming and photography enquiries, as they each have very different requirements from an event.

What do you mean by ‘space’ and ‘venue’?

As we all know, many venues can have lots of different spaces which are available for hire. We have made them separate things because Users can hire one or more spaces, without having to book the whole venue. Also, having separate spaces makes it easier for Users to understand the different features and uses of each space.

What is the ideal listing?

We are firm believers that the better quality listings will always attract more traffic. To make sure yours is competing right up there with the best, we recommend concise and fairly short descriptions, important information and good quality images of the venue with a variety of settings (e.g.: blank canvas, venue set-ups, décor, lighting). But please don’t panic, our listing process has been tailored to ensure that all the key features stand out and nothing gets left out!

What if I don’t have high quality images of the venue?

Our team can definitely help with that. We can arrange for our in-house photographer to come down to the venue and take professional photographs. This may come at a cost, depending on the size and location of the venue. Please read our Terms & Conditions for further details.

How can I avoid certain types of enquiries?

As you list your space(s) you will have the option to select wanted enquiries only, leaving behind all the unwanted ones that you simply cannot cater for. This means that when Users get in touch to enquire, they will only be able to do so if their event is on the allowed event types list. As you can see, this feature helps us filter out the noise for you, saving you some precious time.

Can I use Locations Reel from any device?

Yes. We have designed our platform to be completely responsive. You can manage your enquiries using your phone, tablet and desktop. We are also designing an app very soon, which will be handy for our no-the-go venue managers.

What is Locations Reel?

Locations Reel is an online platform where users turn to when they are looking to hire a venue or location for either an event, a film or a photographic shoot. Our aim is to make our service valuable to our users, and we do this by saving them both time and money. We have designed a bespoke, powerful and advanced search engine that makes finding and booking the perfect location as easy as it’s ever been. We have made it possible for our users to contact our hosts directly, and automated any other processes that would typically be more time consuming when using a traditional agency.

Why hire a location using Locations Reel?

We understand how daunting it can be to find the perfect location for your shoot – there are so many out there! By compiling the best and the undiscovered, you are guaranteed to find what you are looking for. Our search is dynamic and location sensitive, and it will only show you what you want to see, cutting right through the noise. When you do decide enquire, you can send a message that goes directly to the location owner, saving time and ensuring the information doesn’t get lost.

How much does it cost?

You can search for locations for free. If you do book one through us, our system will automatically send you an invoice, which will already include our commission, as well as small library or administration fee.

How do I make a booking?

Once you have found a location that you like, you can simply send an enquiry using our own bespoke system found on the page of the location. If you cannot decide between two or more locations, you can always add them to a wishlist. You can save this wishlist, send it to a colleague, and then send an enquiry to all of them at the same time. We always advise that you include as much information as possible, so that location owners have a better idea of what your shoot is all about. You will receive a response on average within 1-2 days after enquiring, and if the location is available for hire, then you can arrange recces, discuss the shoot and put a deposit down to confirm the dates. One of our representatives will be present at every stage to offer you help.

Can I use Locations Reel from any device?

Yes. We have designed our platform to be completely responsive, so that you can browse through and send enquiries through your phone, tablet and desktop. We are also designing an app very soon, which will be handy for our regular users and eventprofs.

What do the ratings on the venues tell me?

We encourage our users to rate our locations after they have engaged with them through Locations Reel. We ask them to consider the following: response time, quality of response, friendliness and customer service, and overall experience. The rating system is a great guideline for someone who has never heard of the venue before, and wants a hint on what to expect. Just remember that the ratings are based on personal experiences and may not always apply.

Who do I turn to if I want to cancel my booking/want a refund?

You can get in touch with one of our team members and let us know your situation, and reason cancelling/refund. For more information about our Cancellation and Refund policies, please read our Terms & Conditions.

What is Locations Reel?

Locations Reel has been built and designed with the ‘new-age’ location owners in mind. We offer a great tool that you can use not only to receive enquiries instantly, but to also keep on top of and manage them, all in one place. We encourage our Users to communicate with you directly, so the whole process becomes much quicker and less confusing.

Why list with Locations Reel?

We have created a platform which is simple to use and seamless all throughout, which means that more users will find their way to your spaces, resulting in an increase in enquiries and bookings. Locations Reel is also a great place for you to unlock extra revenue from previously untouched locations, such as your own home.

How much does it cost?

It’s completely free to list your spaces on our platform, so you can list as many as you’d like. If a booking does come through our platform, then we will charge a small commission on the total hire fee.

Can I also list my location as an event space?

Of course. All you need to do is create a listing yourself, by following our link to add a venue from our main menu. Once your listing is all set up, one of our team members will approve your space as a venue listing and you should be good to go. Please note that Event enquiries go straight to you and not through us. You can find our more on our Events Hosts FAQ section and our Terms and Conditions .

What is the ideal listing?

We are firm believers that the better quality listings will always attract more traffic. To make sure yours is competing right up there with the best, we recommend concise and fairly short descriptions, important information and good quality images of the location. The images should include plenty of lighting if possible, they should be taken from each corner of each room to make sure that as much of the space can be seen, and then any images of key features, such as brick walls, or fireplaces. But please don’t panic, our team will help you every step of the way.

What if I don’t have high quality images of the location?

Our team can definitely help with that. We can arrange for our in-house photographer to come down to the location and take professional photographs. This may come at a cost, depending on where the location is and its size.

Do I have to reply to every single enquiry?

We definitely recommend that you reply to enquiries as soon as you can. There are so many other locations that can cater for the same brief, so you must be competitive. However, we understand that not every enquiry you receive can be catered for, whether it be due to unavailability, or simply because it does not match your criteria. For that reason, we have made it really easy for you to politely decline an enquiry, without having to spend a fair amount of time replying yourself. You can simply decline it by clicking on a button made available to you via your enquiry e-mail, and we take care of the rest!

Can I use Locations Reel from any device?

Yes. We have designed our platform to be completely responsive. You can manage your enquiries using your phone, tablet and desktop. We are also designing an app very soon, which will be handy for our no-the-go venue managers.

How can I manage Instant Book settings?
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  • Shopping history
  • Hot offers according your settings
  • Multi-product search
  • Opportunity to share with friends
  • User-friendly interface
How do I list multiple rooms?
metus Aenean eget massa

Mauris posuere diam at enim malesuada, ac malesuada erat auctor. Ut porta mattis tellus eu sagittis. Nunc maximus ipsum a mattis dignissim. Suspendisse id pharetra lacus, et hendrerit mi. Praesent at vestibulum tortor. Ut porta mattis tellus eu

  • Shopping history
  • Hot offers according your settings
  • Multi-product search
  • Opportunity to share with friends
  • User-friendly interface
How do I use my calendar?
metus Aenean eget massa

Mauris posuere diam at enim malesuada, ac malesuada erat auctor. Ut porta mattis tellus eu sagittis. Nunc maximus ipsum a mattis dignissim. Suspendisse id pharetra lacus, et hendrerit mi. Praesent at vestibulum tortor. Ut porta mattis tellus eu

  • Shopping history
  • Hot offers according your settings
  • Multi-product search
  • Opportunity to share with friends
  • User-friendly interface
How can I manage Instant Book settings?
metus Aenean eget massa

Mauris posuere diam at enim malesuada, ac malesuada erat auctor. Ut porta mattis tellus eu sagittis. Nunc maximus ipsum a mattis dignissim. Suspendisse id pharetra lacus, et hendrerit mi. Praesent at vestibulum tortor. Ut porta mattis tellus eu

  • Shopping history
  • Hot offers according your settings
  • Multi-product search
  • Opportunity to share with friends
  • User-friendly interface
How do I list multiple rooms?
metus Aenean eget massa

Mauris posuere diam at enim malesuada, ac malesuada erat auctor. Ut porta mattis tellus eu sagittis. Nunc maximus ipsum a mattis dignissim. Suspendisse id pharetra lacus, et hendrerit mi. Praesent at vestibulum tortor. Ut porta mattis tellus eu

  • Shopping history
  • Hot offers according your settings
  • Multi-product search
  • Opportunity to share with friends
  • User-friendly interface
How do I use my calendar?
metus Aenean eget massa

Mauris posuere diam at enim malesuada, ac malesuada erat auctor. Ut porta mattis tellus eu sagittis. Nunc maximus ipsum a mattis dignissim. Suspendisse id pharetra lacus, et hendrerit mi. Praesent at vestibulum tortor. Ut porta mattis tellus eu

  • Shopping history
  • Hot offers according your settings
  • Multi-product search
  • Opportunity to share with friends
  • User-friendly interface